PRIVACY POLICY
EFFECTIVE DATE: March 9, 2016

The IU Group of companies (Interpreters Unlimited, Albors and Associates, Alnet Transportation, Accessible Communication for the Deaf and Arkansas Spanish Interpreters & Translators) know that you care about how your personal information is used and shared, and we are committed to protecting your privacy by developing and using technology that gives you the most powerful and safe online experience.

This Privacy Policy describes IU’s privacy practices in relation to information that we collect through websites operated by IU Group and governs data collection and usage. By using the IU websites, you are consenting to the practices outlined in this Privacy Policy.

This Privacy Policy does not apply to the practices of third parties that IU Group does not own or control, or to individuals that IU Group does not employ or manage.

COLLECTION OF PERSONAL INFORMATION

IU Group collects personally identifiable information, including: name, title, company name, address, telephone number, or email address. If you submit any personally identifiable information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

IU Group may collect anonymous information (information that does not reveal your specific identity), including: demographic information, postal address, time zone, user preferences, web visits and volume, and any other information provided.

All data collected on our websites are owned by IU Group. The collection and use of information shall be limited to the purpose of providing the service or request for information for which the individual has engaged IU Group.

There is also information about your computer hardware and software that is automatically collected by IU Group. This information may include: IP address, browser and device information, domain names, access times and referring websites addresses.

USE OF PERSONAL INFORMATION

IU Group collects and uses personal information to operate IU Group websites, respond to inquiries and requests, distribute administrative information, and to deliver services in a personalized and tailored manner. IU Group may also use personally identifiable information to send marketing communications, including information on products or services available from IU Group and its affiliates, contests, surveys promotions, or business and industry insights.

Collected data may be shared with selected third parties who work with us such as translators, interpreters, drivers, etc. These parties have signed agreements with us to not disclose information to outside parties, nor to communicate directly with you without our express permission.

IU Group may share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell, rent or lease customer lists and personal information to third parties. IU Group, from time-to-time, may share your personal information with external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is shared with one of our external business partners. If you do not wish to be contacted about these offers please contact us at info@iugroup.com

In addition, IU Group may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to IU Group, and they are required to maintain the confidentiality of your information.

IU Group websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on IU Group; (b) protect and defend the rights or property of IU Group; and, (c) act under exigent circumstances to protect the personal safety of users of IU Group, or the public.

If IU Group is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our websites of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

IU Group does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

CLIENT TESTIMONIALS

We obtain client consent via email prior to posting the testimonials, comments and reviews on our website. The testimonials, comments and/or reviews may contain personally identifiable information and if a client wishes to have it removed they may do so by the opt-out options described in this policy.

OPT-OUT

If you wish to subscribe to our email lists, we will use your name and email address to send them to you. Out of respect for your privacy, we provide you a way to unsubscribe. If you would like to unsubscribe please follow the unsubscribe link in the email that you received or, reply to the email, call 800-726-9891, or contact us at info@iugroup.com with the email address you would like to remove.

SOCIAL MEDIA

Our websites include social media widgets and features that may collect your IP address, page visit information, and may set cookies that enable proper functionality. These widgets and features are hosted by a third party and your interactions with them are governed by the Privacy Policy of the company providing it.

USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

We use third party applications like Google Analytics, cookies and beacons to help us collect information about our website. These companies may use their own cookies and Web beacons. You may opt-out of Google Analytics on our website by installing a browser plug-in from Google. For more information refer to the Google Privacy Center.

These technologies are used in analyzing trends, administering the site, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

SECURITY OF PERSONAL INFORMATION

IU Group has implemented organizational, technical, and administrative measures to secure your personal information. We store personally identifiable information on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

ACCESS TO PERSONAL INFORMATION

We restrict access to personal information about you to those employees and others who need to know that information to assist us in our business, or to provide products or services to you. We safeguard personal information, according to the established security standards and procedures, by maintaining physical, electronic, and procedural safeguards to the personal data information.

CHANGING PERSONAL INFORMATION

If your personally identifiable information changes, or if you no longer desire our service, you may update, amend, delete/remove or deactivate it by making the change on our portal, or by contacting us at info@iugroup.com.

DATA RETENTION

IU Group will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required to comply with our legal obligations, resolve disputes, and enforce our agreements.

CHANGES TO THIS POLICY

IU Group may update this Privacy Policy periodically to reflect changes to our information practices. The “Effective Date” legend at the top of this page indicates when this Privacy Policy was last revised. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your use of the sites following these changes means that you accept the revised Privacy Policy.

CONTACT INFORMATION

Your privacy is important to us and IU Group welcomes your comments regarding this Privacy Policy. If you have any questions, concerns, or complaints regarding the way we collect and handle your information, please contact us by email at info@iugroup.com or by post at the address below.


Corporate Headquarters
IU Group
10650 Treena Street
Suite 308
San Diego, CA 92131
P: 1-800-726-9891
F: 1-800-726-9822

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